KOVA (“we,” “us,” or “our”) operates the website kovacare.shop. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect the following types of information:
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Personal Information: Name, email address, shipping address, billing address, and phone number — collected when you place an order or create an account.
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Payment Information: Credit card details and billing information — processed securely through our third-party payment processor. We do not store your full credit card number on our servers.
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Browsing Information: IP address, browser type, device information, pages visited, and referring URLs — collected automatically through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer support communications
- Improve our website, products, and services
- Send promotional emails (you can opt out at any time)
- Prevent fraud and maintain security
Information Sharing
We do not sell your personal information. We may share your information with:
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Service Providers: Payment processors, shipping carriers, and email marketing platforms that help us operate our business.
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Legal Requirements: When required by law, regulation, or legal process.
Data Security
We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, contact us at contact@kovacare.shop.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: contact@kovacare.shop
Phone: (213) 566-8780